Hi We have configured our Atrium SSO 9 environment with kerberos as per the BMC documentation when we try to access a remedy url to ITSM it is taking us to the Atrium SSO login page where no credentials are accepted at all.
I have had a look in the log files and found a error message WARNING 14-11-26 08:53:13.962 com.bmc.atrium.sso.console.server.AuthServlet.isAuthenticated().Thread-225:Failed to setup console user: com.iplanet.sso.SSOException: Session was not obtained. can anyone advise on this? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

