Hi All, I have a requirement wherein on click of a button on a remedy form, a jira issue needs to be created in a jira project (http://jiradev.ops.company.com/). The operations team doesn't need any custom fields in jira issue. The jira issue needs to be created with following text :
/You have been identified as the post-mortem owner for Remedy Ticket <XXXXXXX>. Please update this JIRA within 48 hours with the following information: 1. Outage Summary 2. Order of Events 3. Root Cause and Resolution 4. Improvements Implemented 5. Trends and Risks 6. Follow-Ups Contact [email protected] with any questions./ For now, we dont have any requirement of interdependance of any data exchange between remedy and jira. We just need to create a jira issue on click. Any suggestion on what would be the best way to get it. ARS 7.1 Regards, Saurabh -- View this message in context: http://ars-action-request-system.1.n7.nabble.com/Creating-a-jira-issue-on-click-of-a-button-on-remedy-form-tp119290.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
