Gordon
Have you checked that the Access Restriction on the People form under Login/Access Details is restricted to the specific Company that the User belongs to? Tony Smith From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Gordon Frank Sent: 03 July 2014 14:30 To: [email protected] Subject: ARERR(330) ** I am posting this because this drove me crazy and it ended up being something simple. 1. I created a new user in CTM:People. 2. I added the ITSM Permissions that I thought they'd need and tried to login as them and open a new Change Request. 3. Upon saving the Change, I got You dont have write access to field:<several background fields>(ARERR 330) 4. After trying various things from BMC:Communites, I finally thought to myself: I wonder if "General Access" permission is saved in the User form? 5. I looked and it wasn't there. I had assumed that "General Access" was default, but you know the old saying about Assuming: "A.s out of U and me!" 6. Once I added this, everything worked normally. I decided to add this to ARSList, because it drove me nuts for a while and Communites was no help. Let me know if this helps you some day? Gordon Frank _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
