Hi James, You can also see how the AMIGO program works out for you. See AMIGO Program for ITSM Applications Suite<https://communities.bmc.com/docs/DOC-28417> .
If you are looking for expert advice on planning an ITSM upgrade, then AMIGO is here to help. The *A*ssisted *MIG*ration *O*peration is a program designed to assist customers with the planning of Remedy IT Service Management Suite upgrades. This program is now available to all Remedy ITSM customers in Americas and EMEA regions. Jason On Thu, Apr 10, 2014 at 10:28 AM, Vivek Patil <[email protected]> wrote: > Hi, > BMC has published 'Cook-book for ITSM Suite 81 Upgrade' document on BMC > Remedy > <https://communities.bmc.com/community/bmcdn/bmc_it_service_support> > Community group. This document is available on the same blog post on which > we had uploaded ITSM Upgrade to 8.1 webinar recording. > > Please click here< > https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2013/08/07/upgrading-to-bmc-remedy-81-things-that-you-really-need-to-know> > to check the BMC Community blog post. > > This document contain guidelines which customers can use when upgrading to > ITSM Suite 8.1. Customers can also customize this document as required for > their specific scenarios. > > So , please refer the Cook Book . > > Thanks > Vivek > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

