Yes, Tauf: You’re correct that ITSM is not installed on our custom apps server.
And Keith: Our BO license is for BMC Analytics. So I guess that makes it an OEM? We do already have a linked universe for some extra data related to ITSM such as KM, Kinetic Survey data, some extra date variables to allow querying incident data by our Fiscal Year and Fiscal Quarter, etc. I, too, am curious as to an answer to Tauf’s question. Does adding our custom app data to our linked universe make sense when the data is not directly ITSM-related and located on a completely separate server to boot? Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Reporting Specialist Albuquerque, NM USA [email protected]<mailto:[email protected]> ITSM 7.6.04 SP2 – Windows 2003 – SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tauf Chowdhury Sent: Saturday, March 15, 2014 8:42 PM To: [email protected] Subject: Re: [EXTERNAL] Re: BO and Analytics ** Keith, From reading Natalie's question, she states that her custom AR app is on a different box than ITSM. I'm assuming then, that the custom instance does not have ITSM installed. If that's the case, why create a linked universe off the base ITSM universe? From my exp it adds a performance overhead. If it's a pure custom instance without ITSM, does it make sense? Sent from my iPhone On Mar 15, 2014, at 10:20 PM, Keith Parker <[email protected]<mailto:[email protected]>> wrote: ** Good evening, Business Analytics is a BMC product that contains a custom universe and reports. These reports run on the SAP Business Objects platform and enable reporting against your ITSM database. It is possible to customize your universe so that you can report on the customizations you have built in, thus expanding the functionality. The reason you use BA is several reasons: Most large companies use Business Objects for their analytical reporting needs and this ties in nicely with that enterprise solution. It also enables you to set up a reporting database thereby reducing the impact of running reports against your production database. Natalie - My recommendation is to use the OTB universe and create a linked universe for customizations. There are a lot of things built in to the OTB universe that makes your life a lot easier than building one from scratch. The universe will not touch your apps. It will be linked directly to the db you wish to use for reports. It will require access to the AR server for authentication (in order to run an analytics report you have be an active support member - this is a security feature). So I don't think this will affect your licensing - someone else may know, but I don't think there is a license for BA. If you are running the OEM version of BO you will have to license that from BMC and I think you can get per user licensing. If you have the SAP enterprise BO that will be licensed from SAP and I believe their licensing is by cpu. In our setup - we actually have multiple connections so we can run reports against all our environments (dev, test, prod...) this is very useful for testing installs and customizations. Hope this helps Keith Parker FAA ATO-IT Business Analytics and Remedy Dashboards Sent from my iPad On Mar 14, 2014, at 10:12 PM, "Stroud, Natalie K" <[email protected]<mailto:[email protected]>> wrote: ** Roger (or anyone else who is on the List and is responding to questions today): I know this is an older message you posted, but what do you mean by a “BMC Universe”? Does that mean the universe has to have been created by BMC, like the Analytics Universe is? Or does it just mean that the data needs to come from a BMC product? My reason for asking is that we are interested in being able to create Analytics reports on one of our custom Remedy apps, and it sounds like that’s possible from a technical standpoint, but I am trying to confirm the licensing standpoint. For whatever it may be worth, I’m pretty sure we have just a Professional BO license, because I know we’d be running Crystal Reports via the mid-tier if we had the Premium. Also, our custom Remedy apps are located on a different server than our ITSM server, which is, of course where our ITSM Universe points to. Does anyone know whether the Analytics/BO licensing limits how many different servers universes can be created from? My teammate who works with our ITSM Universe *thinks* this is allowed, but we’d like to hear if anyone knows for sure. Thanks for any help you can provide. Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Reporting Specialist Albuquerque, NM USA [email protected]<mailto:[email protected]> ITSM 7.6.04 SP2 – Windows 2003 – SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Roger Justice Sent: Tuesday, January 07, 2014 1:20 PM To: [email protected]<mailto:[email protected]> Subject: [EXTERNAL] Re: BO and Analytics ** Analytics the the BMC Name that includes the ARS/other BMC Universes that BO needs to be able to create reports. Also Analytics includes BO that has a limited use license that only allows BMC Universes to be used. -----Original Message----- From: patrick zandi <[email protected]<mailto:[email protected]>> To: arslist <[email protected]<mailto:[email protected]>> Sent: Tue, Jan 7, 2014 2:57 pm Subject: Re: BO and Analytics ** I believe they do the same things, however it is who is using the application that makes the diff... ANA is basically analytical reporting -- it can email and post to sharepoint reports.. as well. (nice feature).. ARS 8.1 can also do the Adhoc, and Bert reports by time as well.. CR is for reporting with pretty formats.. etc Like ANA but does not email or sharepoint them. Also CR can be used on the web for web based reporting as well. There are alot of minor differences, but with CR developer you can also just create an RPT and plop it into the report form and anyone can use it with the usertool.. Crystal reports viewer application (desktop app) can use it too... just depends who and for what are you using it. IMHO On Tue, Jan 7, 2014 at 2:51 PM, patrick zandi <[email protected]<mailto:[email protected]>> wrote: https://communities.bmc.com/thread/30501 might be where you want to go. On Tue, Jan 7, 2014 at 2:47 PM, Sweety <[email protected]<mailto:[email protected]>> wrote: Hi Experts, I heard that BO can be used for reporting then why do we need BMC Analytics ? How Analytics is different than BO ? How they are related to each other ? What is the role of BO in BMC Analytics ? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org/> "Where the Answers Are, and have been for 20 years" -- Patrick Zandi -- Patrick Zandi _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
