The error means Memory Allocation. I had this same exact issue with version 7.0 patch 4. The problem (for me at that time) was a memory leak. The issue was fixed when I opened a ticket with BMC and went to patch 5 that they provided me.
That was me, for you the issue seems to be with a webservice. Was that newly implemented? If you stop it, does it go away? Look at other recent changes and see if backing them out stops the issue. From: shashidhar M S <[email protected]> To: [email protected], Date: 03/13/2014 03:07 AM Subject: Malloc failed on server Sent by: "Action Request System discussion list(ARSList)" <[email protected]> Hello Experts, We are getting the Malloc failed on server error in our production environment daily. Below is the log trace. I am confused as what might be causing this issue. Please can someone help me out on this? hu Mar 13 01:52:02 2014 390620 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Thu Mar 13 01:52:02 2014 Timestamp: 1394689922.4490 Thread Id: 29048 Version: 7.5.00 Patch 007 201009161400 Sep 16 2010 16:20:23 ServerName: arsprod Database: SQL -- Oracle Hardware: Intel Pentium OS: Windows Server 2003 RPC Id: 1186482 RPC Call: 121 (XMLGE) RPC Queue: 390620 Client: User BMCCTRLM from Webservice (protocol 14) at IP address 10.218.105.64 Logging On: Thread Code: c0000005 Operation: write Access Addr: 0x230 Stack Begin: Addr: 0083B692 Addr: 00515F1F Addr: 00523F7B Addr: 53214782 Stack End Thu Mar 13 01:52:02 2014 390620 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Thu Mar 13 01:52:02 2014 0xc0000005 Thu Mar 13 01:52:02 2014 390620 : AR System server terminated -- fatal error encountered (ARNOTE 21) Thu Mar 13 01:55:10 2014 390620 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Thu Mar 13 01:55:10 2014 Timestamp: 1394690110.8880 Thread Id: 61196 Version: 7.5.00 Patch 007 201009161400 Sep 16 2010 16:20:23 ServerName: arsprod Database: SQL -- Oracle Hardware: Intel Pentium OS: Windows Server 2003 RPC Id: 1202227 RPC Call: 121 (XMLGE) RPC Queue: 390620 Client: User POMEROY from Webservice (protocol 14) at IP address 10.218.88.229 Logging On: Thread Code: c0000005 Operation: write Access Addr: 0x230 Stack Begin: Addr: 0083B692 Addr: 00515F1F Addr: 00523F7B Addr: 5321483E Stack End Thu Mar 13 01:55:10 2014 390620 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Thu Mar 13 01:55:10 2014 0xc0000005 Thu Mar 13 01:55:10 2014 390620 : AR System server terminated -- fatal error encountered (ARNOTE 21) Thu Mar 13 01:57:05 2014 390620 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Thu Mar 13 01:57:05 2014 Timestamp: 1394690225.2890 Thread Id: 24020 Version: 7.5.00 Patch 007 201009161400 Sep 16 2010 16:20:23 ServerName: arsprod Database: SQL -- Oracle Hardware: Intel Pentium OS: Windows Server 2003 RPC Id: 1213519 RPC Call: 121 (XMLGE) RPC Queue: 390620 Client: User BMCCTRLM from Webservice (protocol 14) at IP address 10.218.105.64 Logging On: Thread Code: c0000005 Operation: write Access Addr: 0x230 Stack Begin: Addr: 0083B692 Addr: 00515F1F Addr: 00523F7B Addr: 532148B1 Stack End Thu Mar 13 01:57:05 2014 390620 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Thu Mar 13 01:57:05 2014 0xc0000005 Thu Mar 13 01:57:05 2014 390620 : AR System server terminated -- fatal error encountered (ARNOTE 21) Thu Mar 13 01:57:34 2014 : Action Request System(R) Server Version 7.5.00 Patch 007 201009161400 (c) Copyright 1991-2009 BMC Software, Inc. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
