You can skillfully 😉 add the permissions using the CTM:People Permission group form. It might need some effort on your part to figure it out but it's not too difficult.
Regards, Roney Samuel Varghese Sent from my iPhone > On Mar 6, 2014, at 10:37 AM, "Warren R. Baltimore II" > <[email protected]> wrote: > > ** > I've got a problem that I'm afraid could have been avoided with better > planning on my part..... > > ARS 7.6.04 Patch 5 > ITSM 7.6.04 > > We have about 8000 Users that were loaded into our CTM:People form before we > knew what groups they would be members of as well as the permissions they > would need. > > Of the 8000, only about 300 are actual support people. > > I had originally thought that I could just create the templates and associate > an individual via the templates. What I didn't know (I've been using ITSM > 5.5 for the last 5 years, so this is all very new to me), is that if I did > that, it would overwrite all of the individuals information (phone, address, > etc.). > > I've tried identifying something to help me in the manual, but I'm afraid I > just haven't been able to spend as much time as I need.... > > Is there something I'm missing here? Is there a way to go back and associate > everyone with all of the Access/Permission groups and Support > Groups/Functional Roles that doesn't require to me go to each individual and > add it manually? > > Ideas are greatly appreciated! > > Thanks in advance! > > -- > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

