Dear All, We are planning to start upgrade from 7.1 to 8.1 latest version of ARS and ITSM. I was going through documents but came to one doubt.
We have few customization over Help Desk and CMDB in 7.1, so we have to have choose the upgrade stage called *upgrade arsystem server without overlay present*. So can we directly jump from 7.1 to 8.1 installer for upgrade in *without overlays present* scenario or we have to first upgrade in 7.6.04 and then only we can go for 8.1? Thanks & Regards, Sandeep Pandey _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
