sorry, i missed the server details;

ARS/ITSM/RKM 7.5 on Windows 2k8

RAM is 12 GB.


The databse is SQL 2k8 on another separate machine, having 12 GB RAM.




On Wednesday, 22 January 2014, 12:24, Jennifer Varkey <[email protected]> 
wrote:
 


Hello All,

In my SQL logging each of the following statements are taking over 4 hours;

SELECT T8.C1 FROM T8 WHERE ((T8.C8 = N'BR-CHK-CONFIG') AND (T8.C501 = 
N'SG-Check-Config')) ORDER BY C1 ASC
SELECT T8.C1 FROM T8 WHERE ((T8.C8 = N'BR-CHK-CONFIG') AND (T8.C501 = 
N'SG-Check-Config')) ORDER BY C1 ASC
SELECT T8.C1 FROM T8 WHERE ((T8.C8 = N'BR-CHK-CONFIG') AND (T8.C501 = 
N'SG-Check-Config')) ORDER BY C1 ASC
SELECT T8.C1 FROM T8 WHERE ((T8.C8 = N'BR-CHK-CONFIG') AND (T8.C501 = 
N'SG-Check-Config')) ORDER BY C1 ASC


During such time, the CPU utilization becomes very high, almost reaching 100%.


The T8 table is "Application Pending".

The co-rresponding API logging (against the form "Application Pending") does 
not show the same delay or lag. We ran the log files using the arloganalyzer.

The field T8.C8 is "Category" field and the field T8.C501 is "Command" field.

The category "BR-CHK-CONFIG" refers to BRIE (SLM).

Could someone please help us out on why these are taking so much time and why 
the CPU is going so high?

Thanks and Regards,
Sonia.

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