in 8.x you have the ability to setup web reports, and schedule them to go out via email....so not via escalation, but timed none the less.
On Thu, Dec 19, 2013 at 9:46 AM, Reiser, John J <[email protected]>wrote: > I still use a Run Process runmacro command with an imbedded report to a > .csv file. > Is there anything new coming in ARS 8.1.0 to generate .arx or .csv files > from an escalation? > > Thank you, > --- > John J. Reiser > Remedy Developer/Administrator > Senior Software Development Analyst > Lockheed Martin - MS2 > The star that burns twice as bright burns half as long. > Pay close attention and be illuminated by its brilliance. - paraphrased by > me > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Grooms, Frederick W > Sent: Wednesday, December 18, 2013 9:11 PM > To: [email protected] > Subject: EXTERNAL: Re: How to transport files to a mainframe > > Carol, > I think it really depends on what you need as a "report". > > Another method is to use the Notify action to create a file on the server > > Fred > > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of pritch > Sent: Wednesday, December 18, 2013 9:59 AM > To: [email protected] > Subject: Re: How to transport files to a mainframe > > Carol, > > I create files on my server (Solaris) from a filter by issuing a 'Run > Process' action. The action is something like > > echo "$field$" > $File Path$ > > and then > > echo "$field" >> $File Path$ > > What I'm echoing (the $field$) is a bit more complex than that to account > for Carriage Returns. Once I have the file built, I issue a cmd to the > server to zip it along with some attachments and then bring it back into an > attachment which is then emailed out. So while I don't transfer it to a > mainframe, the building part may be helpful to you. > > Others on the arslist may have some slicker ideas - admittedly, mine is a > bit crude. > > ----- Original Message ----- > From: "Carol Carnevali" <[email protected]> > To: [email protected] > Sent: Monday, December 16, 2013 3:27:26 PM > Subject: Re: How to transport files to a mainframe > > Thanks Joel, but how do I use a filter to create a report and save it to a > file? That's the part I'm missing. > > Thanks. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the > Answers Are, and have been for 20 years" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
