Pratik,

Thank you for the response.  We have both (although the SSO we are using is 
Java Systems Solution SSO, not BMC's fake SSO) but using SSO doesn't prevent 
AREA from working either via the Mid Tier or the User Tool so I wouldn't have 
expected it to cause an issue for Mobility since authentication should be 
happening on the server side.  Is there an undocumented config file that I may 
need to set up on the mobility server or something?

Thanks,

Shawn Pierson 
Remedy Developer | Energy Transfer


-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Pratik Nahata
Sent: Tuesday, December 17, 2013 2:46 AM
To: [email protected]
Subject: Re: BMC Mobility and LDAP Authentication

Shawn
   How is LDAP integrated with the AR System - AREA or SSO. 
If you are using AREA it is supported. 

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