We have some people here use Chrome and the only thing we have found that doesn't work in when you go to the Search Knowledge base and put something in. The system can't seem to handle the icons BMC built for the results list. On Chrome was can use the global search (upper right hand corner) just fine.
Christie Pargeter | Sr Technical Analyst | tel 503-415-5149 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Brittain, Mark Sent: Thursday, December 12, 2013 6:56 AM To: [email protected] Subject: Re: Recommended web browser (7.6.04 SP4) ** Hi Mahmoud, My mid-tier is on 7.6.04 SP4 201309051922. IE8 & 9 work well. If a user has IE10 or later then they must use compatibility mode. Firefox also works. Google Chrome (not supported) is used by some and I have not heard any complaints. Hope this helps. Mark From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of mahmoud mahdy Sent: Thursday, December 12, 2013 9:33 AM To: [email protected] Subject: Re: Recommended web browser (7.6.04 SP4) ** what is the version does BMC recommend..? ________________________________ Date: Thu, 12 Dec 2013 20:01:32 +0530 From: [email protected] Subject: Re: Recommended web browser (7.6.04 SP4) To: [email protected] ** Hello Mahmoud, Usually BMC recommends Remedy should be accessed via Internet Explorer. Thanks. Regards Munesh On Thu, Dec 12, 2013 at 7:41 PM, mahmoud mahdy <[email protected]> wrote: ** Dears, Please tell me what is the recommended browser fro 7.6.04 SP4..??. Thanks _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ________________________________ This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

