Any body had any experience they would like to pass on, on doing an integration with a call center's Avaya system into remedy? Things have changed since Remedy has gone to a web based front end vs the old client API. Should I look at a 3rd party piece of software or is it really easier to do it via Java and the web page? I do not need code if you do not want to share, just an idea where to start...thx. mike _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
