Hi, The answer is yes, the interface form exists but there is no associated Web Service to create directly (not sure why).
As you can enable rules to create an associated SR from Work Orders, you can therefore create the associated WS and use in the same way you would for Incident, etc. The interface form however is nowhere near as easy to use as the Incident equivalent and from memory had a number of bugs including not setting the correct value to create an associated SR (even with the rule set). I did use it a couple of years ago (7.6) to create Work Order from BMC Atrium Orchestrator so I can did out the details if required on the values needed. _____ Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Roger Justice Sent: 12 November 2013 16:04 To: [email protected] Subject: Re: SRM 2.2 WOI:WorkOrderInterface_Create_WS ** The Work Order is included with the SRM application and is tied to a Service Request. If you want to create a standalone Work Order using a WEB Service you will need to create the form you suggest with the required fields and any other fields you will need and the workflow to push to the OOTB Work Order similar to the way the Incident Create form is used by a WEB Service. -----Original Message----- From: Frex Popo <[email protected]> To: arslist <[email protected]> Sent: Tue, Nov 12, 2013 10:58 am Subject: SRM 2.2 WOI:WorkOrderInterface_Create_WS ** Hi everyone, We have a HR application which we will integrate with remedy. We want to be able to create work order from this application through a remedy webwebservice. I am looking at the OOB webservices and can not find one for work orders. The only one I can see is the SRM_RequestInterface_Create_WS. Is this the one to use? If there is one for incidents HPD_IncidentInterface_Create_WS they ought to be one for Work Orders. Do I have to create one using WOI:WorkOrderInterface_Create interface form? Some quick way of doing this? Many thanks frex _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
