Hi Shashidhar,

General Access is a basic permission that every ITSM user should have.
Removing this from a support staff profile would give them some severe
permissions issues. Is there a compelling reason why you are looking to do
this?


On Tue, Nov 5, 2013 at 4:43 AM, shashidhar M S <[email protected]>wrote:

> Hello Experts,
>
> I would like to know the importance of General Access in the user form.
> What happens if the general access is removed from a support staff profile?
>
> Thanks,
>
> Shashidhar
>
>
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