Koyb, BMC Recommends as little as possible between the Remedy server and the DB Server, in fact, for optimal performance, BMC recommends direct connection bypassing switch and everything. So, to add a packet monitoring/modification appliance between the two would certainly be a possible cause of concern and a possible cause of performance, but, the simple fact that it's there does NOT mean that it's causing you performance problems.
You can determine if it's a performance concern or not by doing SQL level logging. Ideal would be to run a series of tests, one with the firewall in place, and another without it in place, and use the logs from both to determine a % of impact that the firewall has....but, without that, I would simply try to troubleshoot the performance issues 'per normal' and only point to the DB if I'm able to determine the connection speed to be a factor. On Fri, Nov 1, 2013 at 12:52 PM, Koyb P. Liabt <[email protected]> wrote: > ** ** > Hi, > > Does anyone have experience with having a firewall between the AR Server > and the database? What are your thoughts with this architecture? Do > businesses set up Remedy with a firewall between the AR Server and the > database. Our company says it's for security purposes. We are having > performance issues - however our company says it is not due to our > architecture. > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
