Terry: No screen shot came through to me.
Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Reporting Specialist Albuquerque, NM USA [email protected]<mailto:[email protected]> ITSM 7.6.04 SP2 – Windows 2003 – SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of [email protected] Sent: Thursday, October 31, 2013 12:20 PM To: [email protected] Subject: [EXTERNAL] Installing arwebreportviewer on a separate BOXI server. ARS 8.1 and BOXI 4 ** Hello all: Pulling my hair out on this one. Environment: ARS 8.1, ITSM 8.1 BOXI 4.0 I have a separate BOXI server from my mid-tier and I want to install ARReportViewer on the BOXI server to render Crystal reports. However, when I download the suite installer "ARSuiteKit_MidtierWar_windows_8.1", uncompress it, and try to install just the ARWebReportViewer, it doesn't give me the option to just install the viewr. It is like it doesn't recognize the fact that BOXI 4.0 is installed on the server. (see screen shot attached... hope it comes through). the install options I get are: ARSystem Servers ARSystem Mid-tier ARSystem Client If I continue with Mid-tier install, thinking that the option is somehow buried underneath it, it wants to install the complete midtier. Any ideas? Terry _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

