You can get a custom designed form from BMC Support to unlock these CRQs that is related to the KB Rebecca pointed.
Kunal Sent using iPhone > On 31-Oct-2013, at 5:33 pm, Tauf Chowdhury <[email protected]> wrote: > > ** > Better yet, create a panel and give only admins access to it. Put all these > fields including change request previous status and other notable ones in > there. That way, you don't have to keep modifying the form > > Sent from my iPhone > >> On Oct 31, 2013, at 7:50 AM, "Boyd, Rebecca" <[email protected]> wrote: >> >> ** >> Danny, >> >> Per BMC KA306013, open the Change Request form in Developer Studio. Unhide >> the Active Approval field. Open up the errant Change Request, deselect Yes, >> save the request. You should then be able to save it & move it forward. >> Don't forget to re-hide the field. >> >> HTH, >> >> Rebecca >> >> >> >> >>> On Wed, Oct 30, 2013 at 7:11 PM, Herrera, Danny <[email protected]> >>> wrote: >>> ** >>> We have a crq that is stuck at complete status and will not allow us to >>> close. The next stage button is disabled and I cannot figure what needs to >>> be done to get moving. Any ideas? >>> >>> We are running version 7.5 patch 003 >>> >>> >>> >>> Danny Herrera >>> >>> >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> -- >> Rebecca Boyd >> Application Administrator >> Wake Forest University >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
