License type in Analytics to view ITSM Crystal Reports via ARSystem Midtier

[tboot...@objectpath.com]

**

Hello again:

 

I had a quick question that I am hoping someone will confirm for me.

 

Here is the situation:

 

ARS 8.1

ITSM 8.1

BMC Analytics for BSM 7.6.06

 

In the License entitlements section off BSM Analytics for BSM 7.6.06 it states the following:

 

License Types: User vs. Premium User

There are two types of user licenses available for BMC Analytics for BSM:  User and Premium User.  Depending on the license type, users will have access to the capabilities of either the Professional or Premium edition of SAP BusinessObjects Enterprise.  Non-premium users have full access to view and author Web Intelligence content, but may not use other content types such as viewing Crystal Reports.  Premium users may use all the capabilities of the BusinessObjects Enterprise Premium suite, including viewing of any BusinessObjects document types including viewing Crystal Reports from the BMC Remedy Mid Tier. 

 

So, given the above, does that mean that if I have a user that wants to view Crystal Reports via the ARSystem mid-tier (ex. ITSM reports) , that they must have an associated "Premium" license in BMC Analytics for BSM?  Can someone confirm this for me ?

 

Thanks..

 

Terry

 

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