This is something I wished the AR System had OTB a few months ago as well.
https://communities.bmc.com/ideas/3590 A Countdown / Timer / Stopwatch <https://communities.bmc.com/ideas/3590> type field... This is a really simple idea.. Whether its worth it or not is another question.. Background: Recently when I was developing an application, I had integrated the AR System to ETAdirect, an external application that is a tool to mobilize field force.. Before creating and scheduling appointments for techs, the representative when on call with the customer queried ETAdirect through a WSDL call, to get what is known as capacity from ETAdirect. Since multiple techs query this capacity perhaps at the same time with multiple callers calling in across the state or country, there is a good chance that a capacity requested might be not quite valid after a few minutes, as the tech offers options to the customer. This is when I wished I could easily without the need for polling or interval based Active Links, display a countdown timer, wherein the requested capacity would be no longer valid after say 3 minutes or whatever.. Countdown / Timer / Stopwatch Field?: It would have been really cool to handle a situation such as this if the representative had a visible ticking clock set at lets say 3:00 going down to 2:59, 2:58, 2:57.... 0:00 just like the Amazon or eBay experience when buying stuff from Lightning Deals or the last few seconds of an auction.. A suggestion towards achieving this could be leveraging the existing Time field with a certain display type to convert it to a Countdown, or a Timer or Stopwatch. I think that would be really really cool.. It would give the AR System a pretty cool bell and whistle considering its a tracking system... There are various workarounds you can device for this, but I can't imagine any being cleaner or neater than if there was a OTB field available to display a clock that showed a user that he/she is on the clock for completing a certain task. Cheers Joe D'Souza _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
