Karthik, There is not a stack installer for SP4.
Claire From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Karthik Sent: Thursday, August 29, 2013 2:13 PM To: [email protected] Subject: Re: Remedy ITSM Package - SP 4 Reinstall ** Hi Claire, I dont see any problem in the order of the installation. Why dont you check out the pre-configured stack installer from BMC? It is pre-packaged and a combined installer for everything you have listed and does it automatically in the correct order - Karthik On 30 August 2013 00:35, Sanford, Claire <[email protected]<mailto:[email protected]>> wrote: ** I upgraded my development server. Somehow in that process I either missed something or did it in the wrong order. My Atrium install was corrupt. Everything else seems to be ok. I had to have my server wiped clean to do a reinstall because BMC support was unable to assist me in actually fixing the bad install. Their solution was to wipe the server, reinstall clean and see if it is still broken. This works ok for Test and Dev... there is no way I can do this to my Prod system. Have to get it right before moving to that step. Listed below are the files I have taken off the EDP site. I would like, if possible some validation... Can anyone see anything obvious that I have missed? They are in the order that I have in my list to install. BMC Remedy IT Service Management Suite 7.6.04 BASE 1) AR System Clients: User, Alert, Developer Studio, Data Import 7.6.04 SP4 - Windows 2) AR System Server, Mid-Tier, Flashboards Server, Email Engine, Assignment Engine, Approval Server and Clients Version 7.6.04 SP4 With the files below do I need to install the Atrium Core SDK? I already have Java installed. 1. BMC Atrium Core 7.6.04 SP4 2. BMC Atrium Core SDK 7.6.04 SP4 3. BMC Atrium Integrator - client 7.6.04 SP4 4. BMC Atrium Integrator 7.6.04 SP4 5. BMC Remedy ITSM Applications (Service Desk/Change Management/Asset Management) 7.6.04 SP4 6. BMC Remedy Knowledge Management 7.6.04 SP4 7. BMC Service Request Management 7.6.04 SP4 Why can't you just click a button on the BMC site and have it give you a fully functioning install package that will do all of this in the correct order etc. ITSM 7.6.04 SP2 ARS 7.6.04 SP3 Oracle 11.2.0.3.0 - 64bit Production Win 2008 Server Thank you! Claire Sanford Information Systems Division Memorial Hermann Healthcare System [email protected]<mailto:[email protected]> _ARSlist: "Where the Answers Are" and have been for 20 years_ -- - Karthik _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
