You should also be able to say to heck with the user and any changes they may make at the OS level to any settings and use the ARDATE and related environment variables to configure the format you want to use and have them set in the environment that the AR System server runs in. The use of these overrides any other default mechanism to figure out server date/time format. This win if they are set.
Here is a link from the 8.1 documentation to the details. This has been in place for many releases so this should apply to whatever release you are on as well. https://docs.bmc.com/docs/display/ars81/Customizing+Date+and+Time+formats I hope this helps, Doug Mueller From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Longwing, Lj Sent: Tuesday, August 20, 2013 6:06 AM To: [email protected] Subject: Re: Server Time value ** Jennifer, 'Who' is your Remedy running as? Is it running as a specific user, and did you change the regional settings while logged in as the user? On Tue, Aug 20, 2013 at 3:19 AM, Jennifer Varkey <[email protected]<mailto:[email protected]>> wrote: ** Hello Ars Gurus!! I have been trying to re-format the "Server Time" from "mm/dd/yyyy" to "mm-dd-yyyy", however, it does not change. I have done the change in the Regional Settings and re-booted the machine and started the arsystem services, yet, the format displays as "mm/dd/yyyy". Is there any other setting that is required? I am on Windows 2008/SQLServer 2008/ARS 8.1 p1. Regards, Sonia _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
