Please refer BMC Remedy AR System 8.1.00 online documentation.pdf page no : 480 and further.
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Karthik Sent: Tuesday, August 20, 2013 7:11 PM To: [email protected] Subject: Re: Issue with AREA plugin ** Thanks both. LJ, i killed arplugin.exe and also restarted arsever before, did not help much Kiran, certificate is valid till end of 2020. when i list the certificates in the keystore, it lists the certificates. Whats the command to validate a certificate? also, how does ARDBC work with the same keystore and certificates in it while AREA doesn't? - Karthik On 20 August 2013 19:05, Hullule, Kiran <[email protected]<mailto:[email protected]>> wrote: ** Your Java Key Store (path C:\certificate\ldaptruststore.jks) certificate is no longer valid or available. Please use java keytool to check the validity of this certificate file,. From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Karthik Sent: Tuesday, August 20, 2013 7:01 PM To: [email protected]<mailto:[email protected]> Subject: Issue with AREA plugin ** Team, we had configured AREA authentication via SSL a few months back. Suddenly, since yesterday it has stopped working with below error in the arplugin.log +VL AREAVerifyLoginCallback -- user remedy_ldap -- vendor ARSYS.AREA.HUB (D:\Program Files\BMC Software\ARSystem\arealdap\areahub.dll) <ARSYS.AREA.LDAP> <FINEST> AREAVerifyLoginCallback <ARSYS.AREA.LDAP> <FINER> Connecting via SSL(host=<ad_host_name, port=636, certPath=C:\certificate\ldaptruststore.jks with Server SSL Authentication enabled) <ARSYS.AREA.LDAP> <SEVERE> init: Bad parameter to an ldap routine (LDAPERR Code 89) <ARSYS.AREA.LDAP> <SEVERE> init: ldapssl_client_init failed [cert path C:\certificate\ldaptruststore.jks] <ARSYS.AREA.LDAP> <SEVERE> Failed to initialize the ldap sdk -VL FAIL user remedy_ldap is the bind user we have configured. Weird thing is, it works on ARDBC via LDAP with the same bind user and certificates, however throws error for AREA. Any ideas? we checked and it seems nothing changed on AD. -- - Karthik _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ -- - Karthik _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
