The answer was to manually change the Reconciliation ID to make them unique. Then I was able to do what I needed.
Thanks for pointing me in the right direction! Rick On Jul 30, 2013 8:54 AM, "Rick Cook" <[email protected]> wrote: > All records were created in, and still reside only in, the BMC.Asset > Dataset. > > The Reconciliation ID is not NULL, but is actually the same (non-Null) > value for all of the records in the AST:AssetJoinASTPeople form relating to > each of the product/version combinations. > > How do I get different Reconciliation IDs for the records - are they like > GUIDs, which regenerate automatically if removed? > > Rick > > > On Tue, Jul 30, 2013 at 2:25 AM, Vyom Labs Support < > [email protected]> wrote: > >> ** >> >> Hi Rick,**** >> >> ** ** >> >> For v7.6.04 SP1,**** >> >> When we create CI's from Asset console the reconciliation Id's gets >> generated for that CI. >> Which is different for all CI's created from AM console. But when we >> create CI from respective class(form) from >> user tool other than for BMC.ASSET dataset Reconciliation Id doesn't get >> generated for those CI's. >> >> The given issue is occurred due to same reconciliation Id for multiple >> CI from one class created for particular organization. >> From above information I will suggest that if you want only one CI >> should relate to People with 'used by' >> association create CI's directly into ASSET dataset. However providing >> different recon Id for each CI will resolve this issue, >> it will create same issue when perform reconciliation Identity job for >> CI's in different dataset.**** >> >> ** ** >> >> --**** >> >> Regards,**** >> >> Nilesh Janjire**** >> >> **** >> >> Vyom Labs Pvt. Ltd.**** >> >> BSM Solutions & Services || ITIL Consulting & Training**** >> >> Web Site: www.vyomlabs.com Follow Vyom Labs >> http://twitter.com/#!/vyomlabs || >> http://www.linkedin.com/company/vyom-labs**** >> >> ** ** >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) [mailto: >> [email protected]] On Behalf Of Rick Cook >> Sent: Friday, July 26, 2013 10:03 PM >> To: [email protected] >> Subject: Used By Relationships updating multiple CIs at once**** >> >> ** ** >> >> I have about a dozen new CIs in the Hardware Package class (two HW >> packages, each with multiple versions), and I want to associate Companies >> to them as individual associations. The only real differences between the >> CIs are the Name, Model/Version, and Short Description. They have the same >> Product Categories.**** >> >> ** ** >> >> So I go to the People tab on the CI, answer the dialogs to associate the >> CI as a "Used By" by the Company/Organization, and it all works. Except >> that it also associates all of the other CIs in that class (and perhaps >> others, I haven't checked yet) with the same relationship to the same >> company. Deleting the relationship from one also deletes it from all of >> the records.**** >> >> ** ** >> >> What I want is to be able to relate these one at a time. I don't see a >> way to do that, though I thought that was the way it functioned.**** >> >> ** ** >> >> I did verify that the Filter in play is NOT doing a table walk, so it >> isn't related to that. The logs show the Filter is firing one time, >> updating one record.**** >> >> ** ** >> >> What am I doing that is causing what I'm seeing, and how can I make the >> relationship for only one record at a time?**** >> >> ** ** >> >> ARS/ITSM 7.6.04 SP1**** >> >> ** ** >> >> Rick Cook**** >> >> ** ** >> >> >> _______________________________________________________________________________ >> **** >> >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org**** >> >> "Where the Answers Are, and have been for 20 years"**** >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
