In your Open Window action for the report. Do you have it set to show an error if no requests match? I am thinking you might be encountering something where the user doesn't have rights to the record being reported on (sort of a Field 112 issue).
What about turning on Database (SQL) logging in the client and seeing if there any differences between the users. Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Drew Shuller Sent: Wednesday, June 05, 2013 3:38 PM To: [email protected] Subject: Re: Running a Report from the User Tool using workflow ** Fred, thanks for the help. I'm a little embarrassed because I have EXTERNAL workflow that I could have referenced. But it was late on Friday and laziness had a lot to do with it. With your help, the report runs from a selected record in a table that is in a Display-Only form. Now the problem is that the actual Window Open portion of the AL only runs for the Admin user. The first part of the AL, the external value set fields runs for other users (I can see the EXTERNAL text being set in the field), but the Open Window action doesn't run. I've tried three different roles. Each runs the first part but not the second. Active link logs run for the Admin user and the regular user are identical - the AL runs and both actions run. Things I've troubleshooted: Report Server and port has been specified either in the Options on the client user tool or in the User Prefs form. Permissions on the form reported on Permissions on the menu item Permissions on the sub-menu item that runs the AL Permissions on the field that the set-fields sets to Permissions on the AL that runs the set fields and Open window action Permissions on the report itself (in the Report form) set to nothing, Public, and either of the two permissions Groups that the Roles are mapped to, each at one time Still, the Report window won't open for anyone other than the Admin user. Any help? Anyone? Drew JTF-Bravo Honduras _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
