Ok, thanks, I will look at that.

On Wed, Jun 5, 2013 at 10:30 AM, Andre, Jacques <[email protected]>wrote:

> Hi Daniel,
>
> The Remedy Authentication Alias is covered on page 76 of the ARS 7.6.4
> configuration Guide.
>
> Regards
>
> Jacques Andre | Senior Software Engineer - BMC Remedy
> Savvis, A CenturyLink Company
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> [email protected]] On Behalf Of pritch
> Sent: 05 June 2013 15:18
> To: [email protected]
> Subject: Re: Remedy SSO Login with CaC
>
> There are two reserved fields you would add to the user form.  Depending
> on how you want to populate those fields, you can add a bit of workflow to
> however you add users to capture the data.
>
> ----- Original Message -----
> From: "Daniel Pritchard" <[email protected]>
> To: [email protected]
> Sent: Wednesday, June 5, 2013 9:57:03 AM
> Subject: Re: Remedy SSO Login with CaC
>
> **
>
> Rich,
> Where is the alias feature at in Remedy.  I am not familiar with this.  I
> agree with the EDIPI number, I do not want to change the Login ID's from
> firstname.lastname and would love a solution for this.
>
> Dan
>
>
>
>
> On Wed, Jun 5, 2013 at 9:50 AM, Rick Cook < [email protected] > wrote:
>
>
> **
>
> Dan, one thing you should look into is using the authentication alias
> feature built into Remedy.  Basically, you put the EDIPI in the alias
> field, and LDAP authenticates against it, which it reads from the CAC. If
> you put the EDIPI in the Login ID field, you're in for a host of problems.
>
> Rick
>
> On Jun 5, 2013 6:34 AM, "Dan" < [email protected] > wrote:
>
>
>
> ** Unfortunately we do not have anyone with Java or API knowledge on
> staff.   I was hoping that someone on the list could point me in the right
> direction or provide some help with the solution.
>
> Thanks for the reply though, at least now I know there is a fix out there
> and it just needs to be configured and applied.
>
>
> v/r
>
> Dan
>
> On Wednesday, June 5, 2013 9:10:56 AM UTC-4, Longwing, Lj wrote:
>
>
> **
> Dan,
> I currently work with a customized community sso version that was modified
> to take what is given to it and cross reference it with the corporate id of
> the user gather the user id of that user from the person form, and then
> pass that to the Remedy server.....so I say a definitive 'yes' to your
> question...Java could easily parse the entire CAC String and then do the
> lookup for user id and then pass that into Remedy...it just takes someone
> with relatively basic Java skills (and some API knowledge maybe) to get it
> done...
>
>
>
>
> On Wed, Jun 5, 2013 at 6:53 AM, Dan < [email protected] > wrote:
>
>
> ** Listers,
>
> Environment
>
> Remedy 7.6.04 SP2
> Midtier 7.6.04 SP4
> Windows 2008 R2 Servers
> SQL database
>
>
> I work within the DoD and we have been told to move over to CAC
> authentication.  I have installed Atrium SSO, configured it and with the
> help of the Hotfix provided by Remedy, which allows to map SSO usernames to
> Remedy Usernames, have it basically working.
>
> Here is my problem.   Atrium SSO uses the full Common Name off of the CAC,
> i.e. LASTNAME.FIRSTNAME.MI. EDIPINUMBER, when it creates its users and this
> is what it passes to Remedy when logging in users.  I can store that in the
> mapping file that maps it to the users but we currently have around 10k
> users in our system.  First off getting all 10k users to provide the CN
> from thier CAC's would be near impossible not to mention maintaining the
> mapping file.
>
> What I would like to know is have any of you created or come a cross a way
> to strip off the LASTNAME.FIRSTNAME.MI from the CN and just pass the EDIPI
> number to remedy.  I can pull that from my Active Directory to update the
> mapping file if needed.
>
> The next question is have any of you created or come across a way to store
> the EDIPI number in the People form, like in the Corporate ID field, and
> have the mid-tier cross reference the EDIPI number or CN to that field and
> then log in the user with their username. Any help would be greatly
> appreciated.
> v/r
>
> Dan Pritchard _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
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