The Data Management job hangs during spreadsheet loads in Redhat Linux AR Server in ITSM version 8.0. Loads worked fine in 7.6.04.
One error that might pertain is found in the arjavaplugin.log: InsufficientPermissionException: Either job Product_Catalog(Object Id null, Directory Id 00000000000000 0) does not exist Or User Remedy Application Service is not allowed to access job Product_Catalog We have ensured that the password in the UDM:RAppPassword form is the same as the Remedy Application Service password. Thanks for your help. Tim Guyse Remedy, MNI, SRS, MISM Support Applications & Web Services NASA MSFC MITS Contract (Dynetics Technical Services) (256) 961-5372 (office) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
