Hi Jan. One easy way is to use a url to a script that takes the phone number as a varable.
In the script you just rediect to a script that uses the viewformservlet. /Rune 2012/11/7 Jan Lindhardsen <[email protected]> > Hi All! > > I'm struggling to find some valid info on ways to integrate a client CTI > (telephony) system towards ITSM. > > I have previous done a number of integrations towards ARS, but with User > Tool gone, I believe that it's a complete new ball game? > > Does anyone here at the list have any real world experience of this? Or at > least any information to share? My good friend Google seems to come out > short handed on this one, which makes my a bit nervous… > > I Believe that I read about a european partner who developed a solution > for this, a year or two ago… But I cannot find any proof of this as of now > :-( > > > Any help is highly appreciated. > > Best regards, > Jan > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
