I frequently find myself browsing the MSDN docs and Google is my friend, 
because it is good at searching web pages and PDFs. I don't use the MSDN search 
tool. 

The problem Warren highlighted in his original post was searching. Yet, I need 
a support login for the BMC docs and hence Google can't index the wiki. 

With all the best will in the world, the best indexing tool is Google. Not the 
wiki search function. 

The search problem isn't necessarily the wiki (Anne makes the point about how 
easy it is to update the docs). The search problem is the belief that documents 
need to be hidden. 

No Google, no easy search, unhappy customers. 

Easy solution. 

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