Right but only in 7.6.4 is the load balancing without session
persistence supported.

Sent from my iPhone

On Aug 8, 2012, at 9:09 PM, Howard's Gmail <[email protected]> wrote:

> Tauf
>
> Thanks, what is strange is our old 7.6.1 system was set up the same and we 
> had no issue.
>
> I will post what found.
>
> Hbr
>
> Sent from one of Howard's iPads
>
> On Aug 8, 2012, at 9:02 PM, Tauf Chowdhury <[email protected]> wrote:
>
>> Howard,
>> I've seen this with 7604 with load balancing. Basically, the LB
>> doesn't care about the users. It simply looks at tcp port traffic from
>> the mid tier to the AR. There is not a 1 to 1 correlation between user
>> actions on mid tier and connections to AR. So if a user action spawns
>> 4 TCP connections, each one will be distributed by the load balancer
>> equally depending on how you set it, round robin or least connection
>> etc.. That's probably why you see 1 user on both boxes. That's how I
>> understand it. Hope that helps. I'd like to hear the resolution that
>> BMC comes to as this directly effects pricing for the customer.
>>
>> Sent from my iPhone
>>
>> On Aug 8, 2012, at 8:56 PM, Howard's Gmail <[email protected]> wrote:
>>
>>> I hope this question finds you all in good health.
>>>
>>> Now for my question/issue, we just went from 7.6.1 to 7.6.4 r3 and started 
>>> to run out of floating licenses. With the user population staying the same.
>>>
>>> So we (with the help of BMC support) started to look around. What we saw 
>>> was strange, we have 3 mid-tiers tied to 2 app servers, through a load 
>>> balancer with the sticky bit set. No we are using he new load balancer 
>>> function in the 7.6.4 mid-tier. What we found was that users were being 
>>> logged on to both app servers, therefor taking 2 licenses. One on each 
>>> server.
>>>
>>> After spending 7 hours on a web-ex with, BMC, the load balancer vendor and 
>>> number of others, we are still some what lost. The leading item that might 
>>> be the cause is the load balancer, but no one is sure why a user that is 
>>> not an admin and has a floating license, can be logged into two arservers 
>>> at the same time or what is pushing the user after they log in, then open a 
>>> form (like change management console or the incident console) and then 
>>> logging them into the other server.
>>>
>>> BMC has been great looking at this issue with us, as well as the other 
>>> vendors.
>>>
>>> I just wanted to know if anyone else has seen anything like this since 
>>> moving to 7.6.4.
>>>
>>> Take care,
>>>
>>> Howard
>>>
>>> Sent from one of Howard's iPads
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>>
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