Right but only in 7.6.4 is the load balancing without session persistence supported.
Sent from my iPhone On Aug 8, 2012, at 9:09 PM, Howard's Gmail <[email protected]> wrote: > Tauf > > Thanks, what is strange is our old 7.6.1 system was set up the same and we > had no issue. > > I will post what found. > > Hbr > > Sent from one of Howard's iPads > > On Aug 8, 2012, at 9:02 PM, Tauf Chowdhury <[email protected]> wrote: > >> Howard, >> I've seen this with 7604 with load balancing. Basically, the LB >> doesn't care about the users. It simply looks at tcp port traffic from >> the mid tier to the AR. There is not a 1 to 1 correlation between user >> actions on mid tier and connections to AR. So if a user action spawns >> 4 TCP connections, each one will be distributed by the load balancer >> equally depending on how you set it, round robin or least connection >> etc.. That's probably why you see 1 user on both boxes. That's how I >> understand it. Hope that helps. I'd like to hear the resolution that >> BMC comes to as this directly effects pricing for the customer. >> >> Sent from my iPhone >> >> On Aug 8, 2012, at 8:56 PM, Howard's Gmail <[email protected]> wrote: >> >>> I hope this question finds you all in good health. >>> >>> Now for my question/issue, we just went from 7.6.1 to 7.6.4 r3 and started >>> to run out of floating licenses. With the user population staying the same. >>> >>> So we (with the help of BMC support) started to look around. What we saw >>> was strange, we have 3 mid-tiers tied to 2 app servers, through a load >>> balancer with the sticky bit set. No we are using he new load balancer >>> function in the 7.6.4 mid-tier. What we found was that users were being >>> logged on to both app servers, therefor taking 2 licenses. One on each >>> server. >>> >>> After spending 7 hours on a web-ex with, BMC, the load balancer vendor and >>> number of others, we are still some what lost. The leading item that might >>> be the cause is the load balancer, but no one is sure why a user that is >>> not an admin and has a floating license, can be logged into two arservers >>> at the same time or what is pushing the user after they log in, then open a >>> form (like change management console or the incident console) and then >>> logging them into the other server. >>> >>> BMC has been great looking at this issue with us, as well as the other >>> vendors. >>> >>> I just wanted to know if anyone else has seen anything like this since >>> moving to 7.6.4. >>> >>> Take care, >>> >>> Howard >>> >>> Sent from one of Howard's iPads >>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

