You can change the option to delete outgoing notification messages as well.

P

On Jul 12, 2012, at 4:20 AM, Misi Mladoniczky <[email protected]> wrote:

> Hi,
> 
> Do you mean deleted from the mail server?
> 
> You should have a copy in AR System Email Messages, right?
> 
> When a record has been created in AR System Email Messages, the original
> mail is always deleted.
> 
> You might configure your email system to keep a copy of all emails in
> another mailbox.
> 
>        Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
> 
> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
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> 
>> dear list,
>> 
>> when an error occurs on email submission, the Email engine deletes the
>> message and logs an entry in AR System Email Error Logs.
>> I need to catch the email before it is deleted.
>> Is there a (simple) way to do so?
>> Any help would be appreciated.
>> Best
>> serouche
>> 
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> 
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