You may want to check this out.

http://www.reportalsoftware.com/

We used this a few years back, and it worked great.

cheers,
M

On Fri, Jul 6, 2012 at 4:12 PM, Remedy <[email protected]> wrote:

> Phil,
>
> Thanks, lets say its been a very strange year.
>
> I will check into this.
>
> Howard
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Murnane, Phil
> Sent: Friday, July 06, 2012 3:16 PM
> To: [email protected]
> Subject: Re: Looking for a cheap way to run OOB crystal reports in 7.6.4
>
> Howard:
>
> First off, really glad you're feeling well enough to Remedy again. :)
>
> Check this out -- it seems promising:
>
> http://wiki.sdn.sap.com/wiki/display/BOBJ/Deploying+Crystal+Reports+for+Visu
> al+Studio+2010+Runtime .
>
> HTH,
> --Phil
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Howard Richter
> Sent: Friday, July 06, 2012 15:03
> To: [email protected]
> Subject: Re: Looking for a cheap way to run OOB crystal reports in 7.6.4
>
> It's a grain of salt (and I need to avoid that), but it might just fly.
>
> The odd thing, is when I use one of the reports in the user tool on my
> 7.6.1
> system it works. But when I use the same report (also on the user tool) in
> the 7.6.4 system, it does not display any data and I can find the data by
> doing a simple search.
>
> Thanks this idea is something worth looking into.
>
> Howard
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Longwing, LJ CTR MDA/IC
> Sent: Friday, July 06, 2012 2:57 PM
> To: [email protected]
> Subject: Re: Looking for a cheap way to run OOB crystal reports in 7.6.4
>
> Howard,
> I know not of what sort of difficulty I speak when I say this....so please
> take it with a grain of salt as either complete lunacy or a doable
> solution,
> depending on your personal and team capabilities.
>
> Now...when we look at the fact that the user tool can utilize these reports
> yet the web can't....let's analyze the 'why' of that.  The native client
> has
> access to the Crystal Reports runtime engine, where the Mid-Tier does not.
> This tells that in order to run/print the reports, you do NOT need to
> purchase the crystal reports server...you simply need to be able to
> interact
> with the CR runtime.  So....this is my proposal, and it is off the top of
> my
> head with completely 0 research as to its feasibility.  Write yourself
> either a C or a Java application that can do two things.
>
> 1 - Log into the Remedy server to get at the report
> 2 - Interact with the CR runtime (this is the part that I have NO clue
> about)
>
> Once written, this application should be able to be called with a button
> press, or an escalation, or whatever manner you chose, and it should be
> able
> to log on, get the report in question, process the data in Remedy through
> the report, and provide the output in any manner that you deem desirable.
>
> I know, I know....easier said than done...but certainly in the feasible
> realm....in fact, a quick google on 'crystal reports runtime java' came up
> with an article as the first entry
>
>
> http://j-integra.intrinsyc.com/support/com/doc/other_examples/Crystal_Report
> s.htm
>
> that describes a VERY simple java program that executes a report.  It uses
> a
> DSN to connect...which could obviously be setup with the Remedy ODBC as the
> data source....if I'm not mistaken the 'query' is also readily accessible
> as
> well
>
> I see this as a VERY doable solution to being able to run the reports from
> server command line, and even mail the darn things out :)
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Remedy
> Sent: Friday, July 06, 2012 12:46 PM
> To: [email protected]
> Subject: Looking for a cheap way to run OOB crystal reports in 7.6.4
>
> **
>
> Happy Friday to all,
>
>
>
> I have a request to find a cheap way to run the BMC provided OOB crystal
> reports that came with 7.6.4.
>
>
>
> Since we use Hyperion for reporting, we do not need to create any new
> crystal reports and are not looking to print them. Just run them and save
> off the file.
>
>
>
> So I am looking for a cheap way of getting around the requirement to buy
> and
> then build a crystal server.
>
>
>
> Too bad that we can't use the user tool in ITSM 7.6.4.
>
>
>
> Any ideas?
>
>
>
> Also a Friday thought,
>
>
>
> Only Robinson Crusoe had everything done by Friday. ~Author Unknown
>
>
>
> Take care,
>
>
>
> Howard
>
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>
>
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