What I didn't say was that support said this was fixed in patch 008 for 7.5, so 
maybe SP3 for you would work for you.

I do see a bug fix listed in the patch 008 bulletin mentioning something like 
this, but with tree tables - so I'm not sure yet if patch 008 will do the job.

David D.

From: David Durling
Sent: Friday, June 08, 2012 2:00 PM
To: [email protected]
Subject: RE: Scroll Bar randomly appearing in Character Fields on INC form

I'm told FF 14 beta has the issue, too.

David D.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]]<mailto:[mailto:[email protected]]> On Behalf Of 
Jase Brandon
Sent: Friday, June 08, 2012 1:59 PM
To: [email protected]<mailto:[email protected]>
Subject: Re: Scroll Bar randomly appearing in Character Fields on INC form

** Hi David - EXACTLY! FF13 is causing the issue.  I'm going to try to download 
FF 12 during the interim and see if that helps.

Thanks,

Jase
On Fri, Jun 8, 2012 at 1:54 PM, David Durling 
<[email protected]<mailto:[email protected]>> wrote:
**
Firefox 13.0 was recently released, and that's where we're seeing it (image 
attached).  Is that what you're experiencing?

We are on ARS 7.5 patch 007, and were going to try patch 008 to see if it fixes 
it.

David Durling
University of Georgia


From: Action Request System discussion list(ARSList) 
[mailto:[email protected]<mailto:[email protected]>] On Behalf Of Jase 
Brandon
Sent: Friday, June 08, 2012 1:48 PM
To: [email protected]<mailto:[email protected]>
Subject: Scroll Bar randomly appearing in Character Fields on INC form

** Hello All,

7.6.04 SP2
Windows

Today we are having a very strange issue that I've never seen before in 7.6.04 
SP2. Scroll Bars are appearing randomly in the 'Summary' field on the Incident 
form... and in one other custom field we added on the INC form.
The only trend I've noticed is that if you enter data in that field... as soon 
as the data length exceeds the keystrokes DISPLAYED in the field, the scroll 
bar appears. Ex. Summary is a 0 length char field in our environment, but... 33 
chars are displayed in the field unless you expend the select box. When I add 
the 34th keystroke... BAM.. Scrollbar appears.... has anyone else seen this? I 
am beyond perplexed. I've flushed the web cache which seemed to help for a few 
mins, but then the issue returns immediately.
We've made no changes to these forms in months and this just started happening 
today. Thoughts? Ideas? Thanks in advance to all.

Thanks,

Jase


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