Good one, thanks David..
On Fri, Jun 8, 2012 at 11:19 AM, Easter, David <[email protected]> wrote:
> This may also occur if you've changed the name of your DB away from the
> default. Defect # is SW00432060.
>
> For example, the install logs while connecting to new DB might say:
>
> (Apr 16 2012 11:29:32.688 AM
> +0100),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerDatabaseInformationValidationTask,
> LOG EVENT {Description=[Failed to check database
> connection],Detail=[com.microsoft.sqlserver.jdbc.SQLServerException: Cannot
> open user default database. Login failed.]}
>
> After Renaming the DB , the default database of the User which will be
> used to connect to the database, should also be changed.
> For example "ARAdmin" will be linked to the old database i.e.
> ARSYSTEM_OLD and should be changes to "ARSYSTEM_NEW" .
>
> After Changing the DB you should be able to move ahead with Upgrade option.
>
> -David J. Easter
> Manager of Product Management, AR System
> BSM & Atrium Solutions Management
> BMC Software, Inc.
>
> The opinions, statements, and/or suggested courses of action expressed in
> this E-mail do not necessarily reflect those of BMC Software, Inc. My
> voluntary participation in this forum is not intended to convey a role as a
> spokesperson, liaison or public relations representative for BMC Software,
> Inc.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> [email protected]] On Behalf Of Longwing, LJ CTR MDA/IC
> Sent: Friday, June 08, 2012 8:07 AM
> To: [email protected]
> Subject: Re: ARS 7.6.04 SP3 installer Solaris - no upgrade option
>
> Patrick,
> If I remember correctly, that is caused by a lack of proper ID/PW on
> previous screens when asked for the ARAdmin account. When that is
> specified properly it doesn't prompt for SA, and it provides upgrade
> capacity.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> [email protected]] On Behalf Of patrick zandi
> Sent: Friday, June 08, 2012 8:53 AM
> To: [email protected]
> Subject: ARS 7.6.04 SP3 installer Solaris - no upgrade option
>
> ** feeling crabby today.. .
>
> Running installer (solaris 10 - ars 7.6.04 sp2 going to sp3, oracle 11) it
> is now prompting a system password for create or overwrite.
> however, I never selected to overwrite, or create - my system is already
> running just fine.. UPGRADE not showing up..
>
> I looked through arslist, I am missing it..
> I know we had a discussion, but I thought that was sp2 , not sp3..
> anyone find this one? or got a fix action?
>
>
> --
> Patrick Zandi
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>
>
> _______________________________________________________________________________
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>
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--
Patrick Zandi
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