Paul, That's a tough one, truly. You have two challenges in this arena. 1 - Build another ITIL based solution (there are two that I think of off the top of my head already well established in the market) 2 - Build another system that does something entirely different or something that is a good add on to the existing solutions that they don't provide
The problem with the first option is that you are going up against two well established companies that already control the market. I would almost equate this to the Linux effort in the OS market....while it is a good option, trying to unseat MS and Apple is a tough nut to crack even on a good day. Your other option of writing something entirely different comes with several hurdles you will need to figure out how to jump over. First and foremost, you need to either find a hole that needs to be filled, or create an entirely new need for a tool (both can be equally daunting). Then you need to fill that hole with a solution, which may be easy or difficult depending on the size of it. Thirdly, and this may be the hardest of all 3, and a problem for both options...you need to market your solution to as many people as possible, and possibly survive the ridicule of this list. That's all if you are looking to build a solution that you want to sell. If you are instead wanting to just sell your sword (as it were), then that is really what our entire market is, and what we all do on a daily basis, this is what we consider 'our job'. This is the process of finding a client that needs something done and providing them the solution. A vast majority of our industry is tied up in either setting up the ITSM Suite and migrating people from earlier versions, or making the ITSM suite do what it was intended to do in the first place but fell short of accomplishing, or customizing it to do additional things that the vendor (BMC) didn't intend off the bat. I wish you the best of luck in your endeavors :) -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Paul Nicolaides Sent: Tuesday, June 05, 2012 2:40 PM To: [email protected] Subject: Bespoke Application Development... Any Suggestions? [I] ** Classification: For internal use only All, I am thinking of creating a bespoke application suite using the Remedy 7.6.04 dev environment with a view to licensing it to companies. Realise there is a wealth of experience in this group so was wondering if anyone has i) any ideas/suggestions for a type of application suite (asset management... CRM... etc etc) or ii) knows of any company (of any size) who would like a quote for some quality bespoke development work. Feel free to send me any comments or thoughts.... --- This e-mail may contain confidential and/or privileged information. If you are not the intended recipient (or have received this e-mail in error) please notify the sender immediately and delete this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Please refer to http://www.db.com/en/content/eu_disclosures.htm for additional EU corporate and regulatory disclosures. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
