HI All, Hope you had a great Memorial Day weekend. I have a case were a Submit email template is sent to Remedy creating a record. This has been working great for about 6 month and now all of a sudden I am getting this error. In the body of the message is a Description field. As shown below, it throws the error. If I take out "Password: Dgakh%1994" it works fine.
Description !600000505!: [$$ This user is having a problem Please advise. User Name: [email protected] Password: Dgakh%1994 $$] Message Number 0 Generated by Program Illegal group reference java.lang.IllegalArgumentException: Illegal group reference at java.util.regex.Matcher.appendReplacement(Unknown Source) at com.remedy.arsys.emaildaemon.PasswordKeyContentParser.replaceValue(PasswordKeyContentParser.java:125) at com.remedy.arsys.emaildaemon.ReceiverModule.checkPasswordsAndKeys(ReceiverModule.java:1591) at com.remedy.arsys.emaildaemon.ReceiverModule.createContentAttachment(ReceiverModule.java:1509) at com.remedy.arsys.emaildaemon.ReceiverModule.logMessage(ReceiverModule.java:837) at com.remedy.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:262) at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268) at java.lang.Thread.run(Unknown Source) Anyone know what is happening? ARS 6.3 patch 20 SunOS 5.9 Oracle 9.2 Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company [email protected] Office: 315-453-2912 x5335 Mobile: 315-882.5360 ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
