Flushing the mid-tier will not affect application data. Flushing the mid-tier only reads the meta-data to convert the changes into the necessary code to display the mid-tier forms (pages) and functionality attached to them. The exception off course are character menu changes. But even with those, menus such as the Search Menu or SQL menu would show the updated data...
You would need t have a second look see what part of the application code displays that menu as you might be having your menu point to some other form that still contains those deleted records.. Joe From: Benz, Michael Sent: Monday, May 28, 2012 10:00 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Delete Status Users in Customer Search ** Hello World! We have a Large number of people in our company, and when people leave, we move there customer account into Profile Status “Deleted” (but we don’t actually delete them) My question is how to I stop the accounts showing up in the dropdown list on the incident form. I’ve modified the HPD:CTM:PeopleMenu-LastName (and all other ones; Email, Firstname, PhoneNumber, etc…) to include “AND ('Profile Status' = "Enabled")”, but the deleted users still show up. I’ve flushed the midteir, but still no luck Any help would be greatly appreciated. Thank you Regards, Michael Benz Remedy Programer Holcim Australia Shared Services www.holcim.com.au _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
