Vikrant, Look at CURL. It's a great utility and can be called from the command line. You can pass a URL to it with the relevant parameters. You would have to write Remedy workflow to build the URL and then you can call the PROCESS from a filter set field, $PROCESS$. This way you get the result of the command back in a field and can fire additional workflow of that (notify someone via email of a failure to deliver etc)
I have used it to perform integrations to an HP Openview Monitoring gateway and it works well. http://curl.haxx.se/docs/manpage.html Let me know if you have any questions. Saby ________________________________ From: "Kulkarni, Vikrant" <[email protected]> To: [email protected] Sent: Tuesday, May 8, 2012 6:35 AM Subject: Re: PROBLEM :Invoking 3rd party sms gateway URL via remedy and capturing the response. Thx Misi, One confusion still. I liked the idea of the view field but can I read the value back from that field as a http response? Need to check it. Will update on this approach shortly. Thanks Vikram -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Misi Mladoniczky Sent: Tuesday, May 08, 2012 4:01 PM To: [email protected] Subject: Re: PROBLEM :Invoking 3rd party sms gateway URL via remedy and capturing the response. Hi, The best way would probably be to write a small filter-plugin that can do the call from the server. Or you might be able to write some small javascript-code for Mid-Tier that does the call. If you create a small View-field, and assign the URL to that field. The returned value should be displayed. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > Hi, > > I am in search of something I have not done before. We are trying to > implement sms functionality for one of our customer. In short the > requirement is such that we have a sms gateway URL which has destination > number, and 2 text fields embedded into the URL. > > Once when we hit the URL with this info we get a 3 digit code in response > which tell us about the status of the sms i.e. Delivered, failed, pending > etc. This code is what the customer needs to record for auditing purpose. > > I am not sure how can we achieve this via Remedy workflow. Can any one > help me with this. > > Thanks, > Vikram > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
