Hi Andrew Goodall \ Joe
In the previous email i forgot to mention below data. Authenticate Unregistered USers (Unchecked) Cross Reference Blank Password (Unchecked) Authentication Chaining Mode is set to OFF Joe, If I want to use the external authentication what are the changes required in remedy side. we are planning to implement global login functionality but we are not using the LDAP directories planning to use CSP Directories to authenticate against username and password. Could you please guide me how to use eternal authentication for midtier. Could you please correct me if I am worng for below statement. we have login.jsp file so in this file internally call the LoginServlet file may be in the servlet file is connected to the application database and check the username and password if the authentication success able to login to the midtier . Thanks in advance. On 5/3/12, pritch <[email protected]> wrote: > Isn't that providing the 'external blank password' is set > > ----- Original Message ----- > From: "Joe Martin D'Souza" <[email protected]> > To: [email protected] > Sent: Thursday, May 3, 2012 1:42:59 PM > Subject: Re: Midtier Question > > That means your authentication is obviously at the AR Server level.. You are > > not using any external directories to authenticate against (LDAP).. > > Your User form contains username with non null passwords.. if you have users > > with null passwords, it basically means they do not have a password set. > > If you had external authentication set (which is not your case), then the > users that do not have passwords set in the User form would authenticate > against that external directory source and only the users with non null > passwords in the user form would authenticate internally within the AR > System.. > > Joe > > -----Original Message----- > From: vidyasagar kommu > Sent: Thursday, May 03, 2012 12:47 PM Newsgroups: > public.remedy.arsystem.general > To: [email protected] > Subject: Re: Midtier Question > > Hi Andrew Goodall > > I have checked server information form EA Tab .the external > Authentication Server RPC program number is blank and also External > Authentication server Timeout : RPC also balnk and RPC: blank > need to Sync: 300 > > Thanks > Sagar > > On 5/3/12, Goodall, Andrew C <[email protected]> wrote: >> Look at your ARS server system admin console / server information, EA >> tab (external authentication) >> >> Is it using >> >> Off >> AREA >> OS >> Or which combination? >> >> See ARS admin guide. >> >> Regards, >> >> Andrew Goodall >> Software Engineer 2 | Development Services | jcpenney . www.jcp.com >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:[email protected]] On Behalf Of vidyasagar kommu >> Sent: Thursday, May 03, 2012 11:22 AM >> To: [email protected] >> Subject: Midtier Question >> >> Hi All, >> >> we are using the ITSM problem management .I want to implement Global >> login for midtier . >> Generally when I am creating the user in people form through user >> tool the same user name and password we are able to login to the >> midtier . >> Could you please elaborate how the authentication is happening in the >> midtier how it is validating midtier username and passwords >> is there any in built java programs are running ?if yes please let me >> know exact path of the java classes. >> >> Thanks >> Sagar > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > -- Sagar _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
