Might be good if you want to purchase an additional product, but based on my experience, DSO with minimal workflow does a great job.
----- Original Message ----- From: "Ben Chernys" <[email protected]> To: [email protected] Sent: Monday, April 16, 2012 1:54:19 PM Subject: Re: How integrate two ITSM. ** Between ITSM 7.1 and 7.6 there are different structures. Further foundation data, groups, sites, etc. may be different on the two systems and will at least have different references (instance ids, records ids, group ids etc.) Yes. You can indeed use Web Services or DSO to do this. But you will find it an exceedingly complex development task. Meta-Update can implement any set of transforms and automate these transforms in both directions across different forms, fields, values. All without any staging forms and any workflow . It does not have to be complex J Trial licenses are fully functional and free. Want to learn more? Check out www.softwaretoolhouse.com Cheers Ben Chernys Senior Software Architect Description: logoSthInc-sm Canada / Deutschland / Germany Mobile: +49 171 380 2329 GMT + 1 + [ DST ] Email: Ben.Chernys_AT_softwaretoolhouse.com Web: www.softwaretoolhouse.com Check out Software Tool House's free Diary Editor and our Freebies section for an ITSM 7.6.04 Forms and Fields spreadsheet. Meta-Update , our premium ARS Data tool, lets you automate your imports, migrations, in no time at all , without programming, without staging forms, without merge workflow. http://www.softwaretoolhouse.com/ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jose Huerta Sent: April-16-12 18:11 To: [email protected] Subject: Re: How integrate two ITSM. ** It depends on the number of items to integrate daily. If only a few set of incidences must be shared between systems, then web services are the best choice. But if both systems must share almost all information DSO is the best option. El lunes 16 de abril de 2012, patrick zandi escribió: ** DSO... On Mon, Apr 16, 2012 at 9:57 AM, [email protected] < [email protected] > wrote: hello all, Is it possible to integrate two ITSM? especially ITSM 7.1 and ITSM 7.6? Is available a Tool or i must work via web services? greetings Peter _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" -- Patrick Zandi _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ -- Jose M. Huerta Project Manager Movil: 661 665 088 Telf.: 971 75 03 24 Fax: 971 75 07 94 SM2 Baleares S.A. C/Rita Levi Edificio SM2 Parc Bit 07121 Palma de Mallorca La información contenida en este mensaje de correo electrónico es confidencial. La misma, es enviada con la intención de que únicamente sea leída por la persona(s) a la(s) que va dirigida. El acceso a este mensaje por otras personas no está autorizado, por lo que en tal caso, le rogamos que nos lo comunique por la misma vía, se abstenga de realizar copias del mensaje o remitirlo o entregarlo a otra persona y proceda a borrarlo de inmediato. P Por favor, no imprima este mensaje ni sus documentos adjuntos si no es necesario. _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
