Hi all,

I want to receive email from users, perform complex evaluations on it, and
act accordingly.

For instance, If a pattern like INC____________ is found, then look for the
incident, add the content of the email as a work info, where the sender
must be the user corresponding to the sender address, and generate a
response email. If not, send an error mail.

Well, My idea is to config an email inbox without parsing and create
filters on AR System Email Messages form. Don't know if it's the better
approach. Comments or suggestions?

Parsing engine at the email engine seems to be insufficient, because users
can use a lot of formats.

Thanks,

Jose Huerta
http://theremedyforit.com/

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

Reply via email to