Hi all, I want to receive email from users, perform complex evaluations on it, and act accordingly.
For instance, If a pattern like INC____________ is found, then look for the incident, add the content of the email as a work info, where the sender must be the user corresponding to the sender address, and generate a response email. If not, send an error mail. Well, My idea is to config an email inbox without parsing and create filters on AR System Email Messages form. Don't know if it's the better approach. Comments or suggestions? Parsing engine at the email engine seems to be insufficient, because users can use a lot of formats. Thanks, Jose Huerta http://theremedyforit.com/ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

