We have an immediate need for a 1 year contract in Arlington, VA. Candidate must be able to obtain a Secret Clearance.
Senior Remedy Developer The Senior Remedy Developer is accountable for the development, administration, customization, and integration of the BMC Remedy IT Service Management Suite v7.6 with specific focus on ITSM and associated modules. Candidate is directly responsible for achieving customer requirements, maintaining customer satisfaction, and managing the implementation of additional functionality in support of Remedy ITSM. Responsibilities: * Serve as senior Remedy consultant with in-depth knowledge of BMC Remedy AR System (minimum v7.3) * Maintain the existing business process and implement new business processes using Remedy ARS and other components * Conduct site assessments and prepare complex design proposals; develop and execute upgrade implementation plans * Maintain communications with customers, end users, suppliers, vendors as appropriate in order to ensure appropriate designs. Research and gather information for complex customer requirements. * Recommend solutions as appropriate * Integrate the business processes implemented in the Remedy ARS System with other systems * Apply specialization to conceptualize, design, construct, test and implement portions of business and technical information technology solutions through application of appropriate software development life cycle methodology (SDLC) * Use appropriate tools to analyze, identify and resolve business and or technical problems when designing information technology solutions. Recommend new tools or procedures as appropriate. * Maintain security, integrity, and business continuity controls and documents when designing information technology solutions * Apply metrics to monitor performance and measure key project criteria * Stay current on emerging tools, techniques and technologies to ensure customer requirements are met * Provide assistance and limited direction to less experienced personnel Requirements: * Remedy ITSM certification (preferred) * BMC Remedy AR System (minimum v7.3) * DoD 8570 Certification or willingness to obtain certification within 6 months of hire * Eligible for SECRET DoD clearance (requires US Citizen) Technical Requirements: * Five or more years experience in administering Remedy ARS infrastructure(s) and developing ARS applications * Expert knowledge of administering BMC Remedy ARS * Able to install and configure the BMC Remedy ARS, Mid Tier, and email Engine * Able to perform upgrades in BMC Remedy ARS * Able to configure and maintain licenses for BMC Remedy ARS and client products * Integrate the BMC Remedy ARS with a database engine * Provide support of ARS applications. This includes developing technical documentation, assisting with the development of end-user documentation, interfacing with application owners and the IT Help Desk, and properly tracking all support efforts. * Perform some server and application administration as required * Expert knowledge of programming with BMC Remedy ARS * Develop and administrator BMC Remedy ARS applications and implementation of new functionality including forms, workflow, alerts, filters, escalations, menus, and other related components * Develop ARS applications for approved IT projects or Service Requests * Follow all relevant team development and architecture standards and methodologies. * Perform ARS application troubleshooting * Knowledge of Remedy applications with hands on experience with ITSM 7 & CMDB and other BMC ITSM related products * Ability to define and implement processes based on DoD guidelines, organizational policies, and industry best practices * Ability to work in a fast-paced, technically challenging, and dynamic environment * Ability to apply analytical skills, problem solving, and attention to detail Desired Qualifications: * Knowledge of Microsoft products * Project management skills * Facilitate team meetings * Translate business requirements into technical design documents * Create process, data and workflow models, including integration into third party components * Assist Management to define the business requirements, determine scope, estimate work effort, and determine duration of development and unit test * Able to lead and mentor the team * Integrate Remedy ARS to other systems such as Active directory Other Qualifications: * Commitment to excellence and high standards * Personal computer and business solutions software skills * Strong communication and documentation skills with the ability to communicate effectively both verbally and in writing to include high-quality technical documentation and diagrams * Ability to interact professionally with a diverse group including executives, managers, developers, and subject matter experts * Ability to convert technical knowledge into easily understood terms * Strong organizational, problem-solving, and analytical skills * Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm * Ability to work on complex projects with general direction and minimal guidance * Ability to work independently and as a member of various teams and committees * Excellent client relationship skills * Excellent at multi-tasking and working well under pressure * Proven ability to produce quality products and meet deadlines * Creative, flexible, and innovative team player Lauren Comen Technical Recruiter 12353 Sunrise Valley Drive Suite B Reston, VA 20191 Direct: 703.476.3388 Email: [email protected] [cid:[email protected]]<http://www.teksystems.com/> *The greatest compliment to our business is referrals. If you know someone who is looking for a new position or who is interested in being aligned with a TEKsystems recruiter, please pass along our information! ________________________________ This electronic mail (including any attachments) may contain information that is privileged, confidential, and/or otherwise protected from disclosure to anyone other than its intended recipient(s). Any dissemination or use of this electronic mail or its contents (including any attachments) by persons other than the intended recipient(s) is strictly prohibited. If you have received this message in error, please notify us immediately by reply e-mail so that we may correct our internal records. Please then delete the original message (including any attachments) in its entirety. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
<<inline: image001.gif>>
