AR Admin, So you would rather suffer with issues until the update is officially release in a normal product cycle? I have used the unsupported Overlay Util a number of times and without it I would have been stuck.
There will always be issues with software no matter if it is BMC, Microsoft, Apple, <insert SW mfg here>. It may be a bug, it may be that time ran out before the product had to ship, whatever. I appreciate that BMC is giving us the option and providing tools to work around these deficiencies until they can be rolled into the product. BMC and their products will never be perfect. The same is true for any other software manufacture. Jason On Wed, Nov 30, 2011 at 12:00 PM, AR Admin <[email protected]> wrote: > ** > > What!? BMC is encouraging a trend of releasing unfinished product and > patch it with "unsupported" utilities to address "customer issues"? One - > I'd call this more of a software problem than a customer issue. And two - I > woldn't brag too much about that fact. > > > > Date: Wed, 30 Nov 2011 12:29:01 -0600 > > From: [email protected] > > > Subject: Re: Overlay follies: Selection fields > > To: [email protected] > > > > > It will be. We wanted to make the capability available between releases > rather than forcing folks to wait until the next AR System release to get > the functionality. > > > > It's a trend we're trying to encourage - where applicable, release small > utilities between releases to address customer issues more expediently. > Then fold those utilities (or the functionality they provide) into future > releases. > > > > I assume the community would have a positive reaction to getting > resolutions more quickly... > > > > -David J. Easter > > Manager of Product Management, Remedy Platform > > BMC Software, Inc. > > > > The opinions, statements, and/or suggested courses of action expressed > in this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > -----Original Message----- > > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Matt Reinfeldt > > Sent: Wednesday, November 30, 2011 8:39 AM > > To: [email protected] > > Subject: Re: Overlay follies: Selection fields > > > > Ashish, > > > > Thank you! Looks like a great add-on that really should be a core > component of the Dev Studio... ;-) > > > > Matt > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Ashish Thakur > > Sent: Wednesday, November 30, 2011 9:28 AM > > To: [email protected] > > Subject: Re: Overlay follies: Selection fields > > > > Hi Daniel, > > You can try new utility posted on BMCDN that can create overlay of all > views on a click. > > > > https://communities.bmc.com/communities/docs/DOC-17903 > > > > Regards, > > Ashish Thakur > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend > wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
