It took me a little while to locate the second Service Pack for 7.6.04. Here
are the steps you can follow to get the latest version of the 7.6.03 Mid-Tier
for LINUX (Service Pack 2).
1. Log into BMC's Support web site.
http://www.bmc.com/support
2. Left-click on the "Product Downloads, Patches, and Fixes" link
located in the bottom right corner of the "BMC Support Central" page.
http://www.bmc.com/support/downloads-patches
3. Left click on the "Product Downloads (EPD)" link found on the
"Product Downloads, Patches and Fixes" page.
http://apps.bmc.com/server/available.cfm?fc=EPDAPP
4. Agree to the terms and conditions presented on the "Export Compliance
and Access Terms" document that is displayed.
5. Expand the "BMC Remedy IT Service Management Suite" branch.
6. Expand the "BMC Remedy IT Service Management Suite 7.6.03" branch for
the "Linux" platform.
7. Click on the "Click here to view available patch files".
https://webapps.bmc.com/epd/faces/patchDnld.jsp?pbsn=LPU93.0.0.00&ddm=1-GRMVTA&ersl=134273
8. Click on the "AR System Server, Mid-Tier, Flashboards Server, Email
Engine, Assignment Engine, Approval Server and Clients Version
7.6.03 Patch 002" link.
https://webapps.bmc.com/epd/faces/patchDnld.jsp?pbsn=LPU93.0.0.00&ddm=1-GRMVTA&ersl=134273
You should be prompted to save "ARSystem_7603P002_Linux.tar.gz" to your local
hard disk drive.
On Nov 26, 2011, at 4:58 PM, L G Robinson wrote:
> ** Hi Folks,
>
> I have been searching the BMC site for quite some time, looking for the
> 7.6.03 mid-tier for Linux. Anyone have any hints? I have a support login. I
> just don't know where to look for older versions.
>
> Thanks.
> Larry
> ---
> LG Robinson
> Remedy Developer/Admin
> NC State University
> 919-515-5432
>
> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
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