Hi,

We are installing ARS 7.6.04 on a Windows Server 2008 with the database as SQL 
2008 which is on a separate machine. The installation is getting stuck at the 
last when starting the services, error log is throwing the below errors 
continuously - 

Thu Nov 24 15:29:02 2011  390600 : SQL database is still not available -- 
continuing to attempt connection (ARNOTE 591)
Thu Nov 24 15:29:48 2011  390600 : The SQL database operation failed. (ARERR 
552)
Thu Nov 24 15:29:48 2011     [DBNETLIB][ConnectionOpen (Connect()).]SQL Server 
does not exist or access denied. (SQL Server 17)
Thu Nov 24 15:30:34 2011  390600 : The SQL database operation failed. (ARERR 
552)
Thu Nov 24 15:30:34 2011     [DBNETLIB][ConnectionOpen (Connect()).]SQL Server 
does not exist or access denied. (SQL Server 17)
Thu Nov 24 15:31:20 2011  390600 : The SQL database operation failed. (ARERR 
552)
Thu Nov 24 15:31:20 2011     [DBNETLIB][ConnectionOpen (Connect()).]SQL Server 
does not exist or access denied. (SQL Server 17)
Thu Nov 24 15:32:06 2011  390600 : The SQL database operation failed. (ARERR 
552)
Thu Nov 24 15:32:06 2011     [DBNETLIB][ConnectionOpen (Connect()).]SQL Server 
does not exist or access denied. (SQL Server 17)
Thu Nov 24 15:32:06 2011  390600 : SQL database is still not available -- 
continuing to attempt connection (ARNOTE 591)
Thu Nov 24 15:32:52 2011  390600 : The SQL database operation failed. (ARERR 
552)
Thu Nov 24 15:32:52 2011     [DBNETLIB][ConnectionOpen (Connect()).]SQL Server 
does not exist or access denied. (SQL Server 17)
Thu Nov 24 15:33:38 2011  390600 : The SQL database operation failed. (ARERR 
552)

Upon checking in the database, we can see the ARSystem and related tables 
created, but not sure why this error in the error log which is causing the 
installation to fail. From the connectivity part, we are using a port which is 
not the default 1433 and for this, we have created an alias in the SQL native 
client with the port number.
Any idea on what could be missing that is causing the installation to fail.

Regards,
Harisharan

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