Remedy Developer
Business Unit: RadioShack Title: Remedy Developer Location: Corporate Office City: Fort Worth State: TX Postal Code: 76102 Functional Area: Corporate Requisition Number: 818709 First Open Date: 08/04/2011 Description: Job Functions/Duties/Responsibilities: * Responsible for performing Software Development & Application Administration using Remedy ARS * Sustaining support for applications implemented in the Remedy ARS environment * Participate as a team member to ensure successful on time delivery of assigned projects in a production environment * Troubleshoot and resolve problems in a timely manner Education/Skills/Experience Required: Education: * Bachelor's degree in computer science, engineering, or mathematics or equivalent combination of education and experience (required) * BMC AR System 7.x Administering I, II, III (desired) * BMC AR System 7.x Performance Tuning & Troubleshooting (desired) * BMC Service Request Management 7.6: Administering and Configuring (desired) Technical skills: * Remedy ARS tools, Web services, Unix, Oracle, Crystal Reports, Java, SQL design concepts * ITSM, SRM Experience, skills: * 2+ years of Remedy administration and development experience with ARS 7.x, ITSM 7.x, SRM and Atrium CMDB * Experience with BMC Remedy's Action Request System (ARS) 7.X * Experience installing, configuring, developing and customizing BMC Remedy IT Service Management (ITSM) 7.X Applications (Help Desk, Change Management, Asset Management, Atrium CMDB) * Experience configuring BMC/Remedy products and full product life-cycle to include development, integration, testing and documentation * Experience with custom Remedy workflow, forms, reports and filters design and development to meet specified requirements * Ability to work effectively in a highly integrated Remedy environment * Ability to perform/facilitate requirements and design sessions * Ability to create system requirements and design documents * Excellent problem solving, documentation and communication skills We are an equal opportunity employer dedicated to diversity in the workplace. Company Information: RadioShack is a leading national retailer of innovative mobile technology products and services, as well as products related to personal and home technology and power supply needs. The Shack(R) offers consumers a targeted assortment of wireless phones and other electronic products and services from leading national brands, exclusive private brands and major wireless carriers, all within a comfortable and convenient shopping environment. RadioShack employs approximately 35,000 people globally, including a team of friendly and helpful sales experts who are recognized for delivering the best customer service in the wireless industry. RadioShack's retail network includes approximately 4,680 company-operated stores in the United States and Mexico, more than 530 wireless phone kiosks in the United States, and approximately 1,300 dealer outlets worldwide. The Complete Package Incredible work environment, highly qualified employees and competitive compensation are only part of what makes working for RadioShack so desirable. We also have some great benefits available for eligible non-temporary full and part-time team members, including: UPON HIRE - Limited medical, dental and life benefit plans available for: * Part-time Team Members * Full-time Team Members (during a 6 month waiting period for full-time benefit plans) After 6 month waiting period - Medical, dental, vision, disability and life benefit plans, as well as flexible spending accounts for health and dependent day care * Full-time Team Members Other benefits available upon meeting applicable eligibility criteria: * Paid vacation and holidays * 401 (k) plan with immediate vesting * Merchandise discounts * Credit Union * Plus MORE! To apply go to: https://www.peopleanswers.com/pa/access.do?job=283273%3A139735&src=923161 Tommy Morris RadioShack Corp. RSTS Remedy Administration Support Sr. Remedy Developer/ Cert. CMDB Specialist 817. 415.6898 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
