When I try to launch (open) the data import tool, I get a splash page (BMC Remedy Action Request System Version 7.6) for about 2 seconds and then it disappears. No error message, no login screen. It just doesn't load.
I'm running it on my laptop which is Windows XP, Intel i5 CPU with 4 GB RAM and 250 GB of storage. I've ensured I'm running the latest version of Java and I also uninstalled and reinstalled Remedy on the laptop but still can't get the data tool to launch. User and Developer Studio open just fine. Any suggestions? Thanks, Sam _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
