Well, thank you everyone!!!!  I had a couple of problems as it turned out.
The first was the computation.  Once I switched to group id's, it worked.
Then I ran into a problem with the artcpport.  Once I set that, everything
ran just fine.

Thank you everyone!!!!!

On Thu, Jul 21, 2011 at 3:23 PM, Mueller, Doug <[email protected]> wrote:

> ** **
> Warren,
>
> Did you look at Fred's other suggestion?
>
> Like him, if the query you are showing us is what you are running, you are
> missing a double quote in
> your command line syntax.  Notice that there is no double quote at the
> start of  \<group6>\
>
> You will get the > prompt from the UNIX shell when it is waiting for you to
> finish your command.  Well,
> with the missing ", you are in the middle of a mismatched set of quotes and
> it is waiting for you to finish....
>
> Anyway, if this is not reflective of the command you are entering (i.e.
> there IS in fact a double quote there),
> we need to see the exact command you are entering.  That is because the >
> prompt you are getting is the
> shell saying that it is waiting for you to finish entering the command
> line.  Seeing the exact command might
> help others to point out where there is a syntax issue on the line.
>
>
> By the way, if the command you are entering is correct with the quotes and
> still giving the > prompt, try an
> example that is MUCH simpler in parameters and then sneak up on it.
>
> By this I mean, try the following a one item -q option.  Or drop options
> that are optional.  No, this doesn't
> create the user you want but it lets you get success in getting a user in
> and then you can add options on
> to find out what one is breaking things and then focus on that one until
> you finally get up to the full command
> you want to enter.
>
>
> I hope this helps,
>
> Doug Mueller
>
>  ------------------------------
>  *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Warren R. Baltimore II
> *Sent:* Thursday, July 21, 2011 7:58 AM
> *To:* [email protected]
> *Subject:* Re: arcache question
>
> ** Well, it was worth a shot.  It didn't like the parens added.  I see I
> forgot to add version.  I'm on ARS 6.3 patch 16.  I've tried to find
> something to help me in the kbase but no luck.
>
>
> On Thu, Jul 21, 2011 at 10:54 AM, Warren R. Baltimore II <
> [email protected]> wrote:
>
>> I'll try that.  Thanks Fred!
>>
>>
>> On Thu, Jul 21, 2011 at 10:46 AM, Grooms, Frederick W <
>> [email protected]> wrote:
>>
>>> **
>>>
>>> I believe it thinks it is missing a “   (before group6 maybe??).  I have
>>> never tried it with a computed group but should that be in () ?****
>>>
>>> ****
>>>
>>> # .\arcache -G a -e "<groupReqID>" -i "<GroupID>" -c 2   ****
>>>
>>>    -q "(\"<group1>\" OR \"<group2>\" OR \"<group3>\" OR \"<group4\" OR
>>> "\<group5>\" OR \<group6>\" OR \"<group7>\")"   ****
>>>
>>>    -t 2 -n "<NameOfGroupIAmCreating>" -s "<ServerName>" -d
>>> ****
>>>
>>> Fred****
>>>
>>> ****
>>>
>>> ****
>>>
>>> *From:* Action Request System discussion list(ARSList) [mailto:
>>> [email protected]] *On Behalf Of *Warren R. Baltimore II
>>> *Sent:* Thursday, July 21, 2011 9:26 AM
>>> *To:* [email protected]
>>> *Subject:* arcache question****
>>>
>>> ****
>>>
>>> ** ****
>>>
>>> I haven't had to submit an arcache command in about 7 years, and I'm
>>> having problems....****
>>>
>>> ****
>>>
>>> I'm running on a sun-solaris machine (sunos 5.10).  I am in the install
>>> directory (....ar/..../bin).  And I have administrative rights on the box.
>>> I'm issuing the following command:****
>>>
>>> ****
>>>
>>> # .\arcache -G a -e "<groupReqID>" -i "<GroupID>" -c 2 -q "\"<group1>\"
>>> OR \"<group2>\" OR \"<group3>\" OR \"<group4\" OR "\<group5>\" OR
>>> \<group6>\" OR \"<group7>\"" -t 2 -n "<NameOfGroupIAmCreating>" -s
>>> "<ServerName>" -d
>>> ****
>>>
>>> When I issue the command, instead of running, I'm getting a ">" prompt.
>>> But no request for further information.  The process is not running.****
>>>
>>> ****
>>>
>>> I tried doing a general arreload, but then the server doesn't even
>>> recognize any of the administrative accounts in Remedy.****
>>>
>>> ****
>>>
>>> Any help would be greatly appreciated.
>>> --
>>> Warren R. Baltimore II
>>> Remedy Developer
>>> 410-533-5367****
>>>
>>> ****
>>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>>
>>
>>
>>
>> --
>> Warren R. Baltimore II
>> Remedy Developer
>> 410-533-5367
>>
>
>
>
> --
> Warren R. Baltimore II
> Remedy Developer
> 410-533-5367
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>  _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>



-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367

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