Hi List, We've got service request where no incident or work order ticket is required to be registered. Customers just need to open an Advanced Interface Form, fill all necessary fields and send request. The entire workflow is executed automatically and all I need to do is make sure the request will be closed.
How this can be done, given that you need a Process and an Application Object attached to an SRD? thanks, Marek _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
