Asset User permission will allow users to see all CI's that they are entitled to see according to your multi-tenancy setup.
They will only be able to modify those that have a related support group to which they belong. Have you looked at using the normalisation engine to set CI permissions? > Thanks Peter. > Asset user permission will allow all the groups to see/modify all the CIs, > not the specific CI type. > The version and modules are ARS 7.6.04 and Asset, CMDB, IM, PM,CM. > > > ** > ** > ** > ** > *Regards,* > *Mahendra Mahalkar* > > > > On Thu, May 26, 2011 at 3:24 PM, Peter Romain < > [email protected]> wrote: > >> What do you mean by restrict? >> >> What versions and what modules do you have? >> >> Multi-tenancy can be used to restrict CI's that users see but this will >> probably be no good for you as it will also restrict access to tickets. >> >> You can give users asset user permission which will only allow them to >> see >> all CI's but only modify CI's that have a people relationship to a group >> they belong to. >> >> The normalisation engine in 7.6.4 can add permissions to CI's so you >> could >> investigat if this gives you what you want. >> >> Cheers >> >> Peter >> >> >> > Hi, >> > I have been aske to restrict support group level access to CIs. Is >> this >> > recommended? >> > e.g SG1 will handle Computer system, SG2 can handle Software systems >> and >> > related licenses. >> > so SG1 should have access to comp systems only and not software >> systems. >> > I checked CI clases and permissions in classes while >> creation/modification >> > of a class can be updated, can we update them by placing groups for >> SG1 >> > and >> > SG2? >> > ** >> > ** >> > ** >> > ** >> > *Regards,* >> > *Mahendra Mahalkar* >> > >> > >> _______________________________________________________________________________ >> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> > >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"

